SkillsBuild Data Privacy Statement archive

Effective: 15 Nov 2021 to 01 Nov 2022 Privacy Statement archive

If your access to SkillsBuild is provided by IBM, IBM is the controller of your data and the following applies. If your access to SkillsBuild is provided by a Non-Profit Organization (NPO), that NPO is the controller of your data and its Privacy Policy, available through the NPO, applies to your use of SkillsBuild.

SkillsBuild processes data according to the IBM Privacy Statement. This SkillsBuild Privacy Statement supplements the information presented in the IBM Privacy Statement.

You can request to access, update, delete or correct your personal information. You also have the right to object to direct marketing. You can access the request process here.

SkillsBuild collects Personal Information (PI) such as contact information (e.g.: name, email, phone number, address, country, language and NPO if any affiliation) and learning transaction information (e.g.: enrollments, completions, training programs, expertise) in order to identify you in our system, to track your learning preferences, progress, and earned credentials and to improve the learning experience.

In addition, SkillsBuild captures and processes data pertaining to:

SkillsBuild Surveys

Surveys are provided for many learning activities and platform functionalities provided by partners. These surveys are completed within the 3rd party Survey Gizmo application, where Personal Information (PI) is anonymized. Survey results are stored in SkillsBuild and used for managing learning programs and for improving the quality of our learning offerings. PI (name, email, country, language) which may be submitted by users in the survey(s) is processed to assess the effectiveness of the SkillsBuild program.

Learner Actions

Your actions and choices when interacting with SkillsBuild are stored and analyzed via reports. These reports are used to measure the effectiveness of our platform and to improve the user experience.

Learner Comments/Ratings

Your feedback on learning activities is collected to improve the quality of our learning offerings (if not submitted anonymously).

Learning Activity Recommendations

Recommendations are calculated from SkillsBuild, your profile and your learning data and then presented to you on SkillsBuild. These recommendations assist learners in selecting learning activities that support their ongoing career development.

Such information is shared with SkillsBuild administrators, and any NPO that provided you access to SkillsBuild, as permitted by local law. Those with access to this information must adhere to all applicable SkillsBuild policies, practices and guidelines regarding the protection of user information and SkillsBuild Confidential information, and are under a contractual obligation to not further disseminate this information to anyone. Anonymized aggregate data may be shared with third parties or publicly for valid business purposes. To the extent you obtain data of any individual or organization other than yourself or your organization through SkillsBuild, you agree to notify IBM and destroy such data immediately upon receipt.

SkillsBuild provides its users with links to courses and other materials on third party websites. When you follow such links, the data you share with or on the third party site(s) is governed by that websites’ terms of use and privacy statements.

Quizzes

YL may store answers of quizzes which are executed as part of some learning activities.

For additional information about IBM’s privacy practices, including information about your data rights and how to contact IBM with questions please see the IBM Privacy Statement.