SkillsBuild Data Privacy Statement archive

Effective: 18 Nov 2020 to 03 Feb 2021 Privacy Statement archive

If your access to SkillsBuild was provided by IBM, IBM is your data processor and the following applies. If your access to SkillsBuild was provided by a Non-Profit Organization (NPO), that NPO is your data processor and you should contact that NPO for its data privacy policy.

SkillsBuild (SB4A) processes data according to the IBM Privacy Statement. Information on how IBM handles and uses your Personal Information (PI) can be found in the IBM Privacy Statement.

SkillsBuild contains user information such as contact information (e.g.: name, email, phone number, address, country, language and NPO if any affiliation), learning transaction information (e.g.: enrollments, completions, training programs, expertise) and skills.

Such information is shared with SkillsBuild administrators, and any NPO that provided you access to SkillsBuild, as permitted by local law. Those with access to this information must adhere to all applicable SkillsBuild policies, practices and guidelines regarding the protection of user information and SkillsBuild Confidential information, and are under a contractual obligation to not further disseminate this information to anyone. Anonymized aggregate data may be shared with third parties or publicly for valid business purposes. To the extent you obtain data of any individual or organization other than yourself or your organization, you agree to notify IBM and destroy such data immediately upon receipt.

SkillsBuild provides its users with links to courses and other materials on third party websites. To the extent that you follow such links, the data you share with or on such third-party sites shall be governed by such third-party websites’ terms of use and privacy statements, as applicable. Please contact the administrator of such third-party websites if you have any questions regarding the terms that govern your activity on such third-party websites.

In addition, SB4A captures and processes data pertaining to:

SkillsBuild Surveys

Surveys are provided for many learning activities and platform functionalities provided by partners. These surveys are completed within the 3rd party Survey Gizmo application, where personal data is anonymized. Survey results are stored in SB4A and used for managing learning programs and for improving the quality of our learning offerings. PI (name, email, country, language) which may be submitted by users in the survey(s) is processed to assess the effectiveness of the SkillsBuild program.

Learner actions

Your actions and choices when interacting with SB4A$ are stored and analyzed via reports. These reports are used to measure the effectiveness of our platform and to improve the user experience.

Learner Comments/Ratings

Your feedback on learning activities is collected to improve the quality of our learning offerings.

Learning Activity Recommendations

Recommendations are calculated from SB4A$, your profile and your learning data and then presented to you on SB4A$. These recommendations assist learners in selecting learning activities that support their ongoing career development.